Warranty
I. Warranty Period
Global Standard: The warranty period depends on your location (this warranty applies only to the country information provided when placing the order).
Warranty period is calculated from the time the package is delivered.
II. Warranty Coverage
Covers failures caused by non-human factors. However, the following situations are excluded:
- Improper use
- Normal wear
- Products purchased through unofficial channels.
- Inability to provide valid proof of purchase.
- Second-hand products, freebies, and out-of-warranty items.
III. Warranty Process
Keep your proof of purchase, provide photos or videos of the issue, and contact support@gocarestore.com. We will offer one of the following solutions:
- Send you a replacement of the same model.
- Exchange for another product of equal value.
- Full or partial refund based on the situation.